At Kayam Boutique, every order is prepared with care. As a small independent brand, we do our best to provide high-quality products while keeping our prices fair and accessible.
Returns
We accept returns within 14 days of delivery for eligible items.
To qualify for a return:
- Items must be unworn, unused, and in original condition
- Tags must still be attached
- Items must be returned in original packaging when possible
Certain items may not be eligible for return, including:
- Final sale items
- Discounted or clearance items
- Worn, washed, or damaged items
Customers are responsible for return shipping costs unless the item arrived damaged or we made an error with the order.
Exchanges
If you need a different size or received the wrong item, please contact us and we will do our best to help.
Exchanges are subject to product availability.
Damaged or Incorrect Orders
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue.
If the issue is confirmed to be our responsibility, we will replace the item or issue a refund at no additional cost to you.
Refunds
Once your return is received and inspected, we will notify you regarding approval of your refund.
Approved refunds will be sent back to your original payment method. Processing times may vary depending on your payment provider.
Original shipping fees are non-refundable.
Lost or Delayed Packages
Kayam Boutique is not responsible for delays caused by shipping carriers, customs, or incorrect shipping information entered at checkout.
Please ensure your shipping information is accurate before placing your order.
Contact
For any questions regarding returns, exchanges, or refunds, please contact us through our Contact page.
Thank you for supporting our business.
–